"Dr. Chen, do you have the phone number for the funeral home?"

Chen Mu was still staring blankly in the direction where He Congming and Lan Lan had left.

Suddenly.

A voice from behind made Chen Mu break out in a cold sweat.

Chen Mu turned his head, staring intensely at Mu Yao who had spoken: "What nonsense are you barking about?"

"Dr. Chen, why did you suddenly start swearing?"

Chen Mu snorted coldly: "Dr. Mu, don't forget, we're still live-streaming!"

"What if something really happens to that student?"

"Just because of what you just said, the student's parents and the patient's family, might hold you accountable, don't you think?"

Mu Yao opened her mouth, dumbfounded.

Thinking carefully, what Chen Mu said wasn't entirely impossible.

Seeing Mu Yao's bewildered expression.

Chen Mu didn't pursue the matter further, only said: "In the future, when you finish your PhD, you'll definitely still need to go into clinical practice."

"When you really start working in a hospital, you'll discover that you need to hone not only your medical skills, but also how to communicate with patients and their families. It's a skill you must master."

Mu Yao frowned slightly: "But Dr. Chen, my studies are about treating and saving lives, not about how to communicate with patients' families."

Unexpectedly, Mu Yao's stubborn streak showed up again.

Chen Mu looked Mu Yao up and down, "Mu Yao, let me ask you a question."

"If one of your family members was hospitalized due to food poisoning from eating the wrong thing."

"And their attending doctor asked for the funeral home's contact information before treating the patient?"

Before Chen Mu could finish speaking.

Mu Yao slammed the hospital bed in anger!

Many patients who were resting not far away were startled awake by the loud noise.

They all looked over at Mu Yao and Chen Mu in shock.

Feeling all these terrified gazes, the corners of Chen Mu's lips curled up in a faint, helpless smile.

But Mu Yao, the one involved, had no reaction at all.

Still genuinely furious.

"Does this attending doctor have any medical ethics?"

"The patient isn't even dead yet, and they say such things?"

"Did they take emergency measures for the patient?"

"With people like this, I would definitely complain until they lost their job!"

"They're unfit to be a doctor."

Chen Mu raised an eyebrow, "Hmm?!"

A still-angry Mu Yao suddenly snapped back to reality.

Dumbstruck!

—

"Hahaha!!! Why do I find Dr. Chen's 'hmm' so amusing?"

"Mu Yao just said one thing, and Dr. Chen could analyze so much from it, seems like he's been through this kind of stuff a lot before!"

"I feel the same way, but I'm still wondering, can a university hospital have medical disputes too?"

"Why not?! If you think about it, that mother who refused to pay for her child's rabies vaccine could be considered a medical troublemaker, right?"

"Dr. Mu is dumbfounded! Am I the medical troublemaker myself?"

"Dr. Mu: Am I also the quack myself?!"

"Hahahahaha!!! Bursting into outrageous laughter!!!"

"..."

—

Mu Yao was completely frozen in place.

Unable to utter a single word.

Instead, it was Chen Mu.

Seeing Mu Yao like this, he raised an eyebrow lightly.

With a tone that couldn't hide his delight at the spectacle, he said, "Dr. Mu, do you now think that communicating with patients' families is a skill?"

Under Chen Mu's gaze.

Mu Yao awkwardly nodded, "I now think it's indeed a super important skill."

Chen Mu chuckled.

He continued, "Honestly, Dr. Mu, my first impression of you wasn't very good."

"Blind confidence."

"Insubordination to the school's arrangements."

"A troublemaker!"

Mu Yao: "..."

Silently glanced towards the live stream's camera.

She behaved as if she were an eggplant hit by frost, wilting.

She now realized just how absurd she must have seemed when she first came to Hai City University.

"Do you know there are two types of clinical medical disputes?"

"One is common, where the patient's family didn't get the result they wanted, so even if they've signed no-liability agreements, they still blame everything on the hospital and the doctor."

"Thinking, since the person is gone anyway, they might as well get some money!"

Mu Yao looked at Chen Mu.

As if looking at an immortal.

In fact, her view on this type of troublemaking family was the same as what Chen Mu had described.

It's just that...

Familiar with the daunting internet, she.

Didn't dare say such things in front of the live-stream camera.

Chen Mu chuckled.

As if he were talking about something ordinary, "Those families also know that through normal legal channels, they can't get the compensation they want."

"So they start causing trouble in the hospital, by any means possible."

"Hiring unscrupulous media to live-stream at the hospital."

"Even when the police come to take these troublemakers away, some people are thick-skinned; once the detention time is up, they'll resort to the same old trick again."

"In the end, the hospital and doctors have no choice; even if it's not their fault, they have to apologize and pay the compensation."

Just like he experienced back then.

—

Having said this.

Chen Mu looked at Mu Yao in front of him, who was already a bit afraid to speak.

With a cold smile, he said, "As for the other type of medical dispute, it's usually centered around doctors like you who aren't good with words."

"Many patients with serious illnesses have family members who are already on the verge of a breakdown."

"Just like your mention of a funeral home earlier."

"As someone who has worked with you, I know you meant no harm."

"You just momentarily lost your head after hearing He Congming's brainless words."

If you find any errors ( broken links, non-standard content, etc.. ), Please let us know < report chapter > so we can fix it as soon as possible.